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News2025.12.204 min

Samsung Electronics Service CS System Modernization Project Completed

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Andrew Jang

ApexStack

ApexStack has successfully completed the CS organization management system modernization project for Samsung Electronics Service.

Project Background

A system was needed to centrally manage organizational information, staffing, and business processes across hundreds of service centers nationwide. The legacy system had reached its scalability limits due to aging.

ApexStack's Approach

We redesigned the backend with a Spring Boot-based microservices architecture and built an intuitive admin UI based on React.

Key Results

We achieved a 60% improvement in system response time, 40% reduction in admin task processing time, and 95% decrease in data consistency errors.

Success in enterprise projects isn't achieved through technical skills alone. The key is deeply understanding the client's business processes and presenting practical solutions.

We aim to be a trusted technology partner for enterprises that need large-scale system modernization.

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